Archive for the ‘Videos’ Category


Video: How Other Government Departments Affect Imports

In addition to Canada Border Services Agency, there are currently (April 16th 2018) 16 other government departments (OGDs) that are involved in the importation, in-transit movement and exportation of various commodities in and out of Canada. Watch this video to learn how other government departments facilitate the flow of your imported goods.

Many importers find it challenging to identify products subject to OGD requirements and access easily understandable information about those requirements. Should this sound familiar, please do not hesitate to contact our team of Import Specialists who are experienced in handling the import and export of commodities subject to OGD requirements. They can also offer consultation prior to import or export to determine whether your goods will require additional documentation or if specific considerations may be involved when clearing your goods at the border.

Pacific Customs Brokers regularly offers a range of seminars and webinars, to assist importers in becoming aware of their requirements when importing OGD regulated goods. Visit the Trade Compliance Education section of our website to see a current list of seminars and webinars being offered.

April 16, 2018 Update:

If you would like the most recent list of Other Government Departments please visit the Canada Border Services Agency’s Reference List for Other Government Departments.

The Other Government Department’s listed by CBSA are:

  • Canada Post
  • Canadian Firearms Program
  • Canadian Heritage
  • Canadian Food Inspection Agency
  • Canadian Nuclear Safety Commission
  • Competition Bureau
  • Controlled Goods Program
  • Environment and Climate Change Canada
  • Fisheries and Oceans Canada
  • Global Affairs Canada
  • Health Canada
  • Innovation, Science and Economic Development Canada
  • National Energy Board
  • Natural Resources Canada
  • Public Health Agency of Canada
  • Transport Canada

Do you have questions or a comment about OGD requirements? Share them in our comments section below or email Ask Your Broker.

U.S. FDA Requirements for Regulated Goods

What Is The FDA?

The Food and Drug Administration (FDA) is a federal agency of the United States which ensures food is safe, clean and correctly labeled for human and pet consumption.

What Does The FDA Regulate?

The FDA regulates over 90 industries. Most commonly they regulate biologics, food, cosmetics, vitamins, human drugs, veterinary products, medical devices, in-vitro diagnostics, and non-medical radiation emitting products.

What Does The FDA Not Regulate?

What the FDA does not regulate is advertising of products, alcohol, consumer products, illegal drugs, health insurance, meat, poultry, pesticides, restaurants and grocery stores.

FDA Food Facility Registration

Any food facility who manufactures, processes, packs or holds food must register as an FDA food facility. You must have a physical presence in the U.S. for purposes of registration. Biennial Re-registration is required every even year (2016, 2018, 2020 etc.).  You are able to re-register from October 1st to December 31st, and you must be registered to be able to import any product regulated by the FDA.

FDA Video

A short video explaining the commodities regulated by the U.S. FDA, requirements to clear FDA regulated goods across the border and the types of FDA reviews.



To assist importers in becoming aware of their requirements and implications of regulations involved with importing FDA regulated goods into the USA, Pacific Customs Brokers regularly hosts FDA related seminars and webinars. Visit the Trade Compliance Education section of our website to see a list of seminars and webinars currently being offered. For more information on how Pacific Customs Brokers can help you commercially import food products into the USA, please contact us.


Do you have questions regarding FDA regulated products? Leave them in our comments section below or email  Ask Your Broker.


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Video: Frequently Asked Questions About a Customs Broker

What Is A Customs Broker?

Licensed by Revenue Canada, a customs broker may act as an agent for commercial businesses importing product to Canada in order for a shipment to be released by Canada Customs and other government bodies, such as Agriculture Canada or the Ministry of Transportation, all of which may require forms and documents to be supplied to them. A Harmonized System Tariff classification number must be applied to each product imported. This code determines the rate of duties and taxes that must be paid to Revenue Canada. With all the changing rules and regulations in cross-border transactions, it makes good business sense to use a customs broker.

What Is The Advantage Of Using A Customs Broker?

  1. Risk Management:
    • A customs broker will ensure that the importer is meeting the many new conditions under Canada Border Services Agency (CBSA) on-site compliance. The CBSA has embarked on a new and aggressive method of checking compliance – new on-site compliance will target all importers taking advantage of NAFTA, duty reductions, and other duty relief programs.
    • A customs broker will assist the importer with the increased complexity of NAFTA regulations, enabling him to take advantage of NAFTA and other trade agreement opportunities that can have a significant impact on the firm’s bottom line in reducing duties and taxes
    • A customs broker stays abreast of the growing number of rules, regulations, and conditions that allow the importer to qualify for NAFTA.
    • A customs broker provides the timely delivery of goods, which is critical for good client service.
  2. Flexible staffing
    • Customs brokers alleviate the need for importers to have staff with specialized customs knowledge and so frees up the importer to concentrate on revenue-generating core competencies.
    • Customs brokers manage peaks and valleys of importing volumes, creating automated entry documents from previously classified goods. This work is generally clerical in nature with some demand for knowledge of customs entry regulations.
    • Customs brokers provide post-entry work that may take the form of a refund or other payment amendment request to the CBSA. Changes in information regarding the description, value, quantity or origin of the imported goods often requires further processing.
    • Customs brokers provide shipping advice and monitoring and tracking of goods.
  3. Decreases the importer’s fixed costs
    Customs brokers provide:

    • IT support
    • Hardware
    • Software
    • Hardware/Software maintenance costs
    • Personnel and associated overheads
  4. Passive Control
    New technology on the part of the customs broker gives importers the ability to gain control over importing information without taking on the function (e.g. web-based trade information management solutions).
  5. Brokerage Fees
    Customs broker fees are usually only a small portion of your company’s overall importing cost.

From what a customs broker does to the advantages of using customs broker, this video is a collection of frequently asked questions about customs brokers.

Do  you have questions about customs brokerage? We welcome your comments below or email  Ask Your Broker.

For more information on choosing a customs broker visit:

Basic Import Requirements for Food Products into Canada

Just because you can buy it, does not mean you can import it. Food products tend to be one of the most misunderstood imports. Our licensed customs broker, Gloria Terhaar, provides an overview of the basic import requirements when importing food products into Canada.

Basic Import Requirements for Food Products into Canada

To assist importers in becoming aware of their requirements and implications of regulations involved with importing food products into Canada, Pacific Customs Brokers regularly hosts seminars and webinars. Visit the Trade Compliance Education section of our website to see a list of seminars and webinars currently being offered.

For more information on how Pacific Customs Brokers can help you commercially import food products into Canada, please contact us.

Have questions about importing produce into Canada? Leave them in our comments section below or email Ask Your Broker.


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Video: The Importance of Complying with U.S. Customs Regulations

Licensed Customs Broker and Certified Customs Specialist, April Collier, walks importers through the importance of complying with U.S. Customs regulations and what they can do to assure they are meeting all of the requirements governing the movement of commercial goods



As customs brokers, we make every effort to provide the trade community with the right tools and information to ensure that your company is as proactive as possible with the CBSA and CBP. As part of our ongoing efforts, we offer a number of  Trade Compliance Seminars and Webinars throughout the year on compliance and customs audit among other subjects. Our upcoming U.S. Customs Audit Seminar might be of particular interest. This seminar will focus on the differences between voluntary and enforced compliance, the expectation of “reasonable care”, the potential cost risks of non-compliance, and best practices. For more details on this seminar and registration visit – U.S. Customs Audit Seminar.

Whether you are just starting out or have an existing business, our experienced trade compliance specialists can assist you. To learn how Pacific Customs Brokers’ customs trade compliance and customs audit consulting can help your business; speak with one of our trade compliance specialists today.


Is your company trade compliant? Do you have questions about complying with U.S. Customs regulations? Drop us a comment or question below or email  Ask Your Broker.

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