Video: How Other Government Departments Affect Imports

In addition to Canada Border Services Agency, there are over 10 other government departments (OGDs) that are involved in the importation, in-transit movement and exportation of various commodities in and out of Canada. Watch this video to learn how other government departments facilitate the flow of your imported goods.

Many importers find it challenging to identify products subject to OGD requirements and access easily understandable information about those requirements. Should this sound familiar, please do not hesitate to contact our team of Import Specialists who are experienced in handling the import and export of commodities subject to OGD requirements. They can also offer consultation prior to import or export to determine whether your goods will require additional documentation or if specific considerations may be involved when clearing your goods at the border.

Pacific Customs Brokers regularly offers a range of seminars and webinars, to assist importers in becoming aware of their requirements when importing OGD regulated goods. Visit the Trade Compliance Education section of our website to see a current list of seminars and webinars being offered.


Do you have questions or a comment about OGD requirements? Share them in our comments section below or email  Ask Your Broker.


Video: U.S. FDA Requirements for Regulated Goods

A short video explaining the commodities regulated by the U.S. FDA, requirements to clear FDA regulated goods across the border and the types of FDA reviews.



To assist importers in becoming aware of their requirements and implications of regulations involved with importing FDA regulated goods into the USA, Pacific Customs Brokers regularly hosts FDA related seminars and webinars. Visit the Trade Compliance Education section of our website to see a list of seminars and webinars currently being offered. For more information on how Pacific Customs Brokers can help you commercially import food products into the USA, please contact us.


Do you have questions regarding FDA regulated products? Leave them in our comments section below or email  Ask Your Broker.


Related Blog Articles:



Video: Frequently Asked Questions About a Customs Broker

From what a customs broker does to the advantages of using customs broker, this video is a collection of frequently asked questions about customs brokers.


Do  you have questions about customs brokerage? We welcome your comments below or email  Ask Your Broker.


For more information on choosing a customs broker visit:


Trade Compliance Education Program: 4 Fall Features

Pacific Customs Brokers is pleased to announce another season of trade compliance education. Our 2014 fall season is scheduled to run from September to November this year. Whether you are an importer or exporter trying to understand current trade regulations or planning your professional development this fall, we have some excellent seminars and webinars lined up to help you.


Four Fall Features:

One event every week

We have a great lineup of trade compliance sessions this fall. For a complete list and to mark your calendars check out our fall schedule online or download your copy here.


Two formats from which to choose

(i) Seminars and Workshops

At these in-person sessions, our experts share their knowledge on cross-border and international shipping. They will keep you current with Customs and other government department regulations. You will learn the best practices on being compliant as an importer and/or exporter, helping you expedite shipments rather than trigger costly delays. The benefits of attending a seminar or workshop in-person include:

  • All day access – Get our experts to answer your questions one-on-one
  • More session topics – Choose from a wider variety of seminar topics than webinar ones
  • Certificate of Completion – Receive a certificate for each session you attend
  • Case studies and real-life examples – Examine other attendees’ trade compliance issues
  • Networking – Connect with other like-minded professionals
  • Handouts – Take home your own set of printed material
  • Industry recognized sessions – Earn points towards maintenance of your industry designations

(ii) Webinars

Our webinars celebrate their one-year anniversary this fall. Designed to meet the demands of the global trade community, our live and on-demand webinars are a convenient way for trade professionals to stay ahead of new regulations with international trade and gain additional knowledge in key areas. The benefits of attending an online event include:

  • Global accessibility – Travel is removed from the equation for companies with multiple locations or branches
  • Cost-effectiveness – Half the cost of attending one of our seminars
  • Concise training – In a fast-paced industry, efficiency becomes just as important as staying compliant
  • Convenience – Attend from the comfort of your desk

Three new experts to the team

We are excited to welcome a few new experts to our roster of presenters this season.

(i) Patti O’Malley, CCS, CTCS
Patti has 30 years of experience in Canada-bound importations and holds both Certified Customs Specialist and Certified Trade Compliance Specialist designations. She is the Ocean Import Supervisor with Pacific Customs Brokers (Canada).

(ii) Breanna Leininger, LCB, CCS
Breanna is a Licensed Customs Broker and Certified Customs Specialist with 10 years of experience in the import-export industry. She is a Trade Compliance Supervisor with Pacific Customs Brokers (USA).

(iii) Mandy Watters, CCS
Mandy is a Certified Customs Specialist with 6 years of experience in the import-export industry. She is a Customs Technical Trainer with Pacific Customs Brokers (Canada).

Four designations for which you can earn points

You can earn points towards maintenance of your industry designations by attending one of Pacific Customs Brokers’ seminars or workshops. For approved sessions, view the 2014 Fall Trade Compliance Seminar Schedule.

(i) CSCB Approved Professional Development

Many of our Canadian and U.S. sessions continue to be recognized by the Canadian Society of Customs Brokers (CSCB) for points towards the maintenance of:

1. Certified Customs Specialist (CCS)
2. Certified Trade Compliance Specialist (CTCS)

(ii) NEI Continuing Education Credits

As of January 2014, the NCBFAA Educational Institute (NEI) has also recognized a number of our sessions and will award points towards the maintenance of:

3. U.S. Certified Customs Specialist (CCS)
4. Certified Export Specialist (CES)

Topics Offered This Fall:

….American: ….Canadian: ….North American:
  • U.S. Customs Compliance
  • U.S. Customs Audit
  • FDA
  • Basics of Importing into the USA
  • Part II. Importing into the USA
  • Canadian Customs Compliance
  • Canada Customs Audit
  • CFIA
  • Basics of Importing into Canada
  • Part II. Importing into Canada
  • H.S. Tariff and Classification
  • Global Export



For more information or to register, visit the Trade Compliance Education section of our website. Be sure to subscribe to our weekly trade newsletter to receive the latest updates on our Trade Compliance Education Program.

Do you have questions about our trade compliance education program? Use the comments section below to leave us your thoughts or email Ask Your Broker.

Additional Resources:



TRUXPO 2014 + Ticket Giveaway




This fall, the Tradex complex in Abbotsford, BC will be home to two big industry events when TRUXPO 2014 and the Pacific Heavy Equipment Show open doors September 19 – 20, 2014.

TRUXPO is western Canada’s largest trucking and logistics show displaying Canada’s biggest exhibition of Class 5-8 trucks and equipment. Presented in partnership with the BC Trucking Association, it showcases new products and the latest in commercial trucking, logistics and transportation equipment.

This year, the event will not only take over the entire Tradex complex, but also extend into 80,000 square feet of outdoor exhibit space. In addition, it has a new two-day format with new features such as an industry conference program, social and networking opportunities and plenty of special industry features designed to educate, inform and entertain.

TRUXPO attracts local, national and international exhibitors and visitors. Attendees will interact with thousands of industry peers; meet with current suppliers; get answers to critical technical questions; and take advantage of top notch training and education.

Two great events in one place:

For the first time, TRUXPO and the Pacific Heavy Equipment Show will be taking place concurrently and co-located at Tradex. Attendees who register for TRUXPO will also be allowed entry to the Pacific Heavy Equipment Show.


Show Details:

What: TRUXPO 2014

When: September 19 – 20, 2014  (Full event schedule)

Where: Tradex Complex in Abbotsford, BC.

Who Should Attend: Fleet managers, truck buyers, operators, service personnel and distributors representing general construction, trucking, public works, utilities, aggregate production, road building and maintenance.

Admission: $20.00 at the door. $10.00 if you pre-register by August 22, 2014 (Tip: Pre-registeration saves you 50% and fast-tracks your entrance to the show.)


  1. TRUXPO registrants will also be allowed entry to the Pacific Heavy Equipment Show. Trade show badges from either show will allow attendees to have admission to both events.
  2. Registration is good for both show days.
  3. Show producers, Master Promotions, state the event to be 95% sold out (as of July 24, 2014).

Show Highlights:

  • Conference Program (New for 2014!) – Organized by the BC Trucking Association (BCTA), the conference program will be chock-full of informative and relevant industry information and will attract delegates from western trucking associations and their industry counterparts.
  • Industry Luncheon – A ticketed industry luncheon is organized for Friday. The Honourable Todd Stone, Minister of Transportation and Infrastructure will give opening remarks and officially open the show. Michael “Pinball” Clemons, a former all-star running back, Grey Cup winning coach and president, CEO and vice-chair of the Toronto Argonauts, will be the keynote speaker for the show’s luncheon.
  • Multi-cultural Events (New for 2014!) – To celebrate Canada’s diverse trucking industry, special entertainment and food, both ethnic and Canadian is planned for Saturday.
  • Recruiting Here feature – Drivers, mechanics and other related professionals are encouraged to come with resume in-hand to meet prospective new employers. Visit this link for a List of ‘Recruiting’ Exhibitors.
  • Big Rig Show & Shine (New for 2014!)Hosted by Pro-Trucker Magazine – An impressive grouping of both show and working trucks, all vying for honors in the Truck Beauty Pageant. Don’t forget to pick up your People’s Choice ballot at the Pro-Trucker Magazine booth and vote for your favourite rig.
  • Driver Appreciation Day (New for 2014!)

For complete details and event updates visit


Pacific Customs Brokers at TRUXPO 2014:

Once again, Pacific Customs Brokers will be exhibiting at TRUXPO. Our staff will be present to answer any highway carrier, cross-border or customs related questions.  We will also showcase Border Pro for Carriers,  our suite of services created to help carriers, truckers, drivers, dispatchers and self-carrying importers seamlessly clear customs. We invite you to stop and visit us at booth # 672 and participate in a draw for a fabulous dinner. Find us on the event exhibitor map. We look forward to seeing you there.

Win a pair of tickets:

We have 10 pairs of tickets (2 tickets each) to give away to 10 lucky winners. No purchase necessary to enter or win. This giveaway is open to residents of Canada and the U.S.

Two ways you can enter to win:

  • All you have to do is answer the following question in the comments below this post (1 entry):

Which TRUXPO show highlight are you most looking forward to attending?

- OR -

  • Post the following on Twitter (1 entry):


RT to enter to win a pair of tickets to #TRUXPO via @AskBorderPro

Entries to this giveaway close at 12:00 p.m. (PDT) on Wednesday, August 20, 2014. We will randomly select ten winners Wednesday afternoon and announce them in our Border Pro newsletter Thursday morning. Winners will also be notified by email. Good luck and see you at TRUXPO 2014!

Note: This giveaway is subject to all applicable laws of the province of British Columbia and the laws of Canada and the U.S. applicable therein.


Have questions or comments? Leave them in our comments section below or email Ask Your Broker.


Update 20 August 2014 – Giveaway Winners:

Congratulations Charanpreet Brar, PDQ Post Group, Kam-Way, Mntman, Reza Rahim and @allisonannea! You are the winners of two tickets to TRUXPO 2014. Please check your inboxes for further details on how to go about claiming your prize.

Thank you to everyone who posted a comment and retweeted! Keep checking back for more such giveaways on ‘Your Broker Knows’.